Legal document · updated with the site
Terms of Service
These terms govern your use of melbourneairportsparking.com. By accessing the site you agree to them. This website is an independent informational guide to parking at Melbourne Airport. It is not operated by Melbourne Airport, it does not sell parking, and it does not process bookings or payments.
This page sets out
- How you may use the site
- How we handle content accuracy
- Why no booking or payment runs here
- Copyright and quoted extracts
- Liability, updates and how to reach us
Use of the site
You may use this site for personal, non-commercial purposes, including researching parking options before you travel. You agree not to interfere with the site's operation, attempt to access restricted areas, or use automated tools to extract content at scale. You are responsible for the accuracy of any information you submit through the contact form.
That covers the ordinary ways a traveller uses a guide like this one: reading up on airport parking, comparing terminal access and shuttle arrangements, checking how QR code entry works, then closing the tab. It does not cover scraping the site, probing for pages that are not linked from the navigation, or submitting contact details that are not your own or that you have no permission to share.
Content and accuracy
Content on this site is provided for general information about Melbourne Airport parking products, access routes, the prebooking window and QR code entry. Parking products, booking windows and access arrangements can change at any time, and Melbourne Airport's own published information is authoritative. Verify details that matter for your trip before you travel, particularly where timing or access is critical.
We describe parking melbourne airport travellers commonly ask about, but we cannot see live availability or gate status. If you need an arrangement confirmed for a specific arrival time, check it against the operator's current information before you leave home. Details that change most often are prebook cut-off windows, shuttle intervals, and which car park is closest to a given terminal on the day you travel.
Check before you travel
Closest car park
Depends on your terminal and the time of day
Prebook window
Confirm the current cut-off with the operator
Shuttle interval
Varies by car park and by hour
QR code entry
Issued for the car park you booked with
No booking or payment service
This site does not accept bookings, hold reservations, or process payments of any kind. Any parking booking is made directly with the operator of the relevant car park and is governed by that operator's terms. We cannot cancel, amend or refund a booking, and we have no access to booking records or gate systems.
What we do
Explain how Melbourne Airport parking options differ by terminal proximity, shuttle access and QR code entry, so you can decide what to book.
What we do not do
We do not hold a bay for you, take a deposit, issue a parking ticket, or release a boom gate. Nothing you send us creates a reservation.
If something goes wrong
Cancellations, changes, refunds and access problems are handled by the operator you booked with. Take your booking reference to them first.
Intellectual property
The text and structure of this site are protected by applicable intellectual property law. You may read, share and quote short extracts with attribution. You may not reproduce substantial portions of the content, republish it as your own, or use it to build a competing information service without permission.
Quoting a sentence or two to answer a question on a forum, in a message to a friend, or in a note to a colleague is fine when you say where it came from. Copying whole pages, feeding the text into another site, or presenting our explanations of terminal access and QR entry as your own work is not.
Limitation of liability
A plain-language note on what this guide can and cannot be responsible for.
The site is provided on an "as is" basis. To the extent permitted by law, we exclude liability for any loss arising from reliance on the content, including missed flights, additional parking costs, or delays caused by transfers, shuttle intervals or access arrangements. Nothing in these terms limits rights that cannot be excluded under applicable law.
In practice this means: leave enough time for the transfer, check the shuttle interval for the hour you are arriving, and treat every stated timing on this site as guidance rather than a commitment. If you are travelling with a tight connection, book directly with the operator and confirm the details with them.
Changes and governing terms
These terms may be updated from time to time, and the version published on this page applies from the date it appears. Continued use of the site after a change constitutes acceptance of the updated terms. Questions about these terms can be sent using the contact form, or by post to Level 2, Terminal 2, Departure Drive, Melbourne Airport, VIC 3045, Australia.
If a change affects how you may use the site, the updated wording will replace the wording above on this page rather than sit alongside it. Bookmark this page if you want to check back before your next trip.
Where to send a question
Contact form on the Contact page — the fastest route for a question about these terms.
By post: Level 2, Terminal 2, Departure Drive, Melbourne Airport, VIC 3045, Australia
By phone: +61 3 9297 1600, open 24 hours, 7 days
Questions visitors ask about these terms
Can I book airport parking through this website?
No. We do not take bookings or payments. Every airport parking booking is made with the operator of the car park, and their terms cover that booking. We can explain how the options differ and what to check, but we cannot place a reservation on your behalf.
Why does a detail on this page differ from the operator's site?
Parking products, entry arrangements and booking windows change over time, and the operator publishes the current position. Where our wording and theirs disagree, theirs applies. Tell us through the contact form and we will review the page.
Can I reuse a paragraph from this site on my own page?
Short extracts with a clear attribution to this site are fine. Republishing a whole section, or rebuilding our guides as your own resource, needs permission first. Use the contact form and explain what you would like to use.
What happens if these terms change while I am planning a trip?
The version published on this page applies from the date it appears, and continuing to use the site means you accept it. Nothing in these terms changes the booking you already hold with a car park operator, because that booking is governed by their terms.
Independent guide
Keep planning with the pages that do the practical work
These terms explain the rules of this site. The rest of the site explains the parking itself: how the options compare, how QR code entry works, and what to sort out before you leave for the airport.
Melbourne Airport Parking Prebook is an independent informational guide. Parking bookings are made with and governed by the operator of the relevant car park.